Case Studies

Discover how we've helped businesses transform and achieve success through innovative technology solutions

Digitally Transforming Ticketing at Mysore Palace
FEATURED
Digital Transformation

Digitally Transforming Ticketing at Mysore Palace

We engineered a robust ticketing system for Mysore Palace, one of India's most visited heritage sites, handling up to 3 million visitors annually with ease and reliability. The result? A smoother visitor experience and increased ticket revenue powered by smart, scalable infrastructure.

Key Results:

40% decrease in ticketing wait times
3 million visitors managed annually
Increase Transactions moved to digital channels
99.9999% uptime
Duration:

6 months

Key Technologies:

Retail Tech, AI, Microservices, Windows App Dev

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More Success Stories

HR Automation
HR

HR Automation

We deployed an Agentic Knowledge Worker to assist employees in automating everyday HR tasks—leave management, policy queries, and document requests. The agent integrated with internal systems like SAP SuccessFactors and Microsoft Teams, enabling self-service for 15,000+ employees across geographies.

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CX support Fintech
Fintech

CX support Fintech

For a digital lending platform, we built an AI agent that resolved 70% of incoming queries without human intervention. It integrated with the company's CRM, KYC systems, and email to provide accurate, real-time assistance.

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Data Democratization
Retail

Data Democratization

We built a company-wide Power BI solution that gave over 1,200 employees—from store managers to CXOs—access to live sales, inventory, and footfall metrics. The result? Faster pricing decisions, optimized stocking, and real-time revenue tracking at every level.

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Logistics Forecasting
Logistics

Logistics Forecasting

Syncortex developed a predictive analytics engine that analyzed shipment patterns, demand variability, and lead times to forecast delivery volumes with 95%+ accuracy—reducing cost overruns and improving SLA adherence by 20%.

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Healthcare Datalake
Healthcare

Healthcare Datalake

We partnered with a leading healthcare network to build a secure, HIPAA-compliant data lake on Azure. The solution unified patient records, lab reports, and operational data across 12 clinics—enabling centralized analytics, care quality dashboards, and research-grade datasets.

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ML Pipeline Fintech
Fintech

ML Pipeline Fintech

For a fast-scaling fintech startup, Syncortex engineered a real-time data pipeline to power fraud detection and customer scoring models. The system ingested and transformed transactional, behavioral, and third-party data into model-ready formats with automated feature engineering.

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MVP HealthTech
Healthcare

MVP HealthTech

We partnered with a healthtech innovator to build their MVP in just 3 weeks using AI-accelerated development and Vibe coding. The platform included patient intake forms, appointment scheduling, and telehealth integration.

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App Modernization
Fintech

App Modernization

Syncortex helped a financial firm modernize their 10-year-old claims processing system. Using AI code suggestions and human-led architecture, we refactored the monolith into modular microservices deployed on Azure.

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